Marketing Operations Toolbox

Monthly Spotlight Presentations

January 2026 Monthly Spotlight
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New Campaign Description field on MQL task and Insights from the Consumer Health AI-powered Google Performance Max campaign. The recording is here.

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December 2025 Open Office Hours
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This month we look at the IQVIA.com Navigation Redesign and Paid Search Performance on MPH. The recording can be accessed here.

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November 2025 Open Office Hours
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Lesson learned from LinkedIn Advertising campaigns for RWS and Asset publishing form move from VIA. The recording can be accessed here.

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October 2025 Open Office Hours
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Introduction to Paid Campaign Resources and Demo on how to pull website metrics using Marketing Performance Hub. The recording can be accessed here.

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September 2025 Open Office Hours
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Keep Marketing Performance Hub (MPH) dashboards accurate: Self-Reported data. The recording can be accessed here.

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August 2025 Open Office Hours
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New commercialization website update and review of website forms and processes for submitting content to the web team. The recording can be accessed here.

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July 2025 Open Office Hours
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Using the Outreach Calendars and the new contact upload process. The recording can be accessed here.

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June 2025 Open Office Hours
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Overview of New MQL field in ON24, External Activity Upload process and SEO Services. The recording can be accessed here.

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Drive quality MQLs with segmentation & forms - May 2025
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Overview of forms and segmentation. The recording can be accessed here.

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Benefits of Sponsored Messaging Ads - April 2025
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Overview of Sponsored Messaging Ads and Click to Message Ads in LinkedIn. The recording can be accessed here.

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PowerBI Tips and Tricks - March 2025
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Overview of the new Marketing Performance Hub and how to use it. The recording can be accessed here.

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Optimizing Website Requests - February 2025
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Overview of the website request form and process. The recording can be accessed here.

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New Website Modules Announcement - January 2025
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Overview of the new website modules. The recording can be accessed here.

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LinkedIn Message & Conversation Ads - December 2024
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Overview of the LinkedIn Sponsored Messaging Ad Formats. A recording can be accessed here.

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Hot Topics 2 - November 2024
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Reviewing recent updates to the Toolbox, Web Modules and Lead Source values. A recording can be accessed here.

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The Art and Science of Segmentation - October 2024
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Highlighting best practices around segmentation. A recording can be accessed here.

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IQVIA.com Tagging and Taxonomy - September 2024
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Learn more about the Tagging and Taxonomy used on the IQVIA.com Website. A recording can be accessed here.

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Overview of Eloqua Sales Tools - August 2024
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A review of the Eloqua Sales Tools available within Salesforce and their capabilities. A recording can be accessed here.

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Paid Campaign Management - July 2024
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A look at some of the key considerations for Paid Campaign activity. A recording can be accessed here. Google Template here. LinkedIn Template here

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Introducing the IQVIA.com Search Dashboard - June 2024
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Learn more about our new IQVIA.com Search dashboard as well as new request types added to the Website request form. A recording can be accessed here

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Survey feedback/Hot Topics - May 2024
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Answers to some of the questions and feedback from the Marketing Operations Survey. A recording of this presentation can be found here

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Email Fundamentals - April 2024
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Learn about some of the fundamental email marketing best practices. A recording of this presentation can be found here

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SEO Best Practices - Part 2 - March 2024
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Learn more about SEO Best Practices in this second part to the overview provided previously. A recording of this can be found here

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Understanding the MQL Journey - February 2024
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Learn more about the MQL journey and what you can do to help the process. A recording of this can be found here

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2023 Wrapped - January 2024
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An overview of top performing campaigns from 2023 across different channels.

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Review of 2023 Key Best Practices - December 2023
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A review of 2023 Open Office Hours presentations

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Toolbox and Marketer Dashboard - November 2023
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An overview of the updated Toolbox design and new Marketer Dashboard

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Optimizing Website Requests
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Best Practices for Optimizing Website Requests

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Effective Use of MQL Forms in Campaigns - August 2023
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In this session we review some best practices around the use of forms.

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SEO Best Practices Part 1 - July 2023
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Overview of SEO Best Practices

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RWS Campaign Success - May 2023
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Overview of campaign successes that RWS had in 2022 and suggestions for Best Practice

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2023 Email and Landing Page Templates - April 2023
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Overview of the new email and landing page templates available

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Top Rankings from 2022 - March 2023
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Learn more about the top ranking activities from 2022

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IQVIA.com Redesign - February 2023
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Learn more about the recent IQVIA.com redesign

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Recommended KPIs
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A look at some of the key KPIs you can be using to measure the success of your campaign.

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Toolbox Updates
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A brief guide on some of the recent updates to the Toolbox

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Email Frequency Management & Planning
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Learn more about email planning and tools the MA team have in place to help manage email frequency

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Improved Tagging for Thought Leadership
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In this session we look at a new and improved way to tag content, based on Solutions.

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External Marketing Activity Uploads
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In this session we review the updated process for external activity uploads

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Frequently Asked Questions
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In this session we review some of the common questions the team receives.

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Analytics and Reporting
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Learn more about best practices around Analytics and Reporting

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Organic Social MQLs
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Learn more about Organic Social MQLs

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IQVIA Segmentation Tool
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Learn more about the IQVIA Segmentation Tool

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Eloqua Engage and Profiler Training
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Learn more about Eloqua Engage and Profiler

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List Uploads
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Reviewing best practice around list uploads

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